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In a World Full of Automation, Human Connection Is the Competitive Edge: It's Customer Service Week, and it deserves more than a banner in the break room or a mention. In a world overflowing with apps, bots, and automated "support," genuine human connection has become more and more and somehow, more valuable than ever. We send more messages than any generation in history. We have smartphones in our hands around the clock. And yet we've never felt more frustrated trying to ge

Flowstone Group: Powered by Bridgepointe Technologies | Software Advisory At Flowstone Group, we believe the way you show up in your community says a lot about the way you show up everywhere else. It is one of the values that quietly shapes our culture, and it is one of the reasons we love the work we do! Whether we are pulling on boots to help clean up a local lake, gleaning fresh vegetables for area food pantries, raising funds for a community theater, or supporting organiz